Sometimes it feels like audiologists are from Mars and their patients are from Venus. Audiologists want to sell hearing aids, but people with hearing loss want complete hearing solutions. Audiologists have limited time to spend with each person, while consumers have a large number of questions. For audiologists, hearing loss is all in a day’s work, but for us, it is a life-altering and emotional experience.
How can we get the two groups on the same page in order to provide a more productive patient experience for both? I hope that by sharing my hearing loss journey, we can take steps towards doing just that.
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